Here’s a leadership toolbox for easing workplace clashes
Conflict resolution is one of the most challenging and important of a physician-leader’s many jobs.
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A team’s ability to function well depends on properly recognizing, addressing and settling conflicts that arise between members, or between the leader and the team.
Fortunately, writes Cleveland Clinic Taussig Cancer Institute Chair Brian J. Bolwell, MD, there are some useful tools that can help leaders analyze and defuse the clashes that inevitably occur as high-powered people interact in the workplace.
Not surprisingly, they involve sincere and direct communication.
Learn more about Dr. Bolwell’s tools for conflict resolution by reading his latest column in Oncology Times. In addition to directing Cleveland Clinic Cancer Center, Dr. Bolwell is Cleveland Clinic’s Director of Physician Leadership and Development.
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