Nursing Track at 7th Annual Cleveland Clinic Patient Experience Summit to Highlight Best Practices and More

In its 7th year, Cleveland Clinic’s annual Patient Experience: Empathy + Innovation Summit is the world’s largest independent conference devoted to improving the patient experience.

The inspiring four-day event brings together caregivers from all paths and locations, including patient experience leaders, healthcare CEOs, innovators, nursing leaders, policy makers, major stakeholders, and industry experts, as well as patients, for presentations, panel discussions, debates and other activities designed to enhance the patient and caregiver experience.

Attendees have the opportunity to learn and share with others, discover innovative solutions in healthcare delivery, build relationships and highlight the exceptional work of healthcare providers transforming patient care through empathy and innovation.

The 2016 summit will take place May 15-18, at the Cleveland Convention Center in downtown Cleveland. As in years past, the summit’s opening day will feature a special half-day track devoted solely to nursing professionals that will highlight a plethora of important nursing-related patient experience topics, some of which include:

• Real-Time Intentional Patient and Family Check-Ins: A Catalyst for Cultural Change
• Innovation Leadership and the Patient Experience
• Transforming the Patient Care Experience in a Sub-Acute (Post-Acute) Setting through Partnership, Engagement and Co-design during Transitions and at the Bedside

“Improving the patient experience is our collective responsibility as healthcare professionals, and in nursing our duty to uphold this commitment certainly begins at the bedside, but it continues well beyond points of direct patient interaction,” says Cleveland Clinic’s Executive Chief Nursing Officer, K. Kelly Hancock, DNP, RN, NE-BC, a 25-year nursing veteran. “In addition to exploring patient experience opportunities at the bedside, this year’s summit will take a closer look at the various facets of the nursing profession beyond the bedside that can deeply impact patient experience.”

Nationally known nursing experts to lead sessions

Dr. Hancock will kick off the summit’s nursing track. Throughout the day, she will be joined by nursing experts from around the country, including:

• Kathryn Conaboy, Manager of Patient-Family Experience, The Children’s Hospital of Philadelphia
• Sherry Gevedon, PhD, MBA, MS, RN, President & Chief Executive Officer, Professional Education Seminars, Inc.
• Debbie Gravelle, RN, BScN, MHS, Senior Vice President Clinical Programs, Chief of Nursing and Allied Health, Bruyere Continuing Care
• Christy Dempsey, MSN, MBA, CNOR, CENP, Chief Nursing Officer, Press Ganey
• Selinza Mitchell, APHON, Clinical Nurse Educator-Consultant, The Selinza Mitchell Experience
• Jean Watson, PhD, RN, AHN-BC, FAAN, Founder, Watson Caring Science Institute; Distinguished Professor & Dean Emerita, University of Colorado Denver

Don’t miss this one-of-a-kind event

The 2015 Patient Experience Summit attracted more than 2,100 attendees from 45 states and 37 countries – the largest attendance in summit history. This year’s summit is expected to yield similar attendance results so be sure to reserve your spot today!

This 2016 summit will begin with registration and exhibitor viewing at 11 a.m. EST on Sunday, May 15, and will conclude at 12:30 p.m. on Wednesday, May 18. Attendees can attend one, several, or all event days. View the agenda and get directions, parking and overnight accommodation information.