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Organizations succeed when they value others’ experiences
Cleveland Clinic’s Vice Chief of Staff ritualizes that all-important think time
Have real conversations and be open to feedback
The job is well done when one’s former team successfully weathers the transition
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Welcoming an organization into a hospital system takes care and detail work
Operations leader Rita Pappas, MD, on leading in crisis
Leader collaboration is key to overcoming challenges
Strong leadership involves real listening
If professional changes are inevitable, how can we manage them better?
Chief of Staff describes what she has learned in her quest to understand herself better
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