When It’s 51/49: Judgment Differentiates Successful Leaders

According to David Gergen, senior political analyst for CNN and adviser to four U. S. presidents, hiring good people is important, but leaders still must make the tough calls—the 51/49 decisions. When your advisers are divided, he says, leaders must use their judgment and sense of vision to guide the team. Hear the second installment of Dr. Cosgrove’s interview with Gergen, where he gives an historical perspective on critical White House moments that have defined good leaders and can serve as a roadmap for all. You can learn how to improve your leadership skills at the Patient Experience Leaders Forum, Samson Global Leadership Academy or Executive Visitors’ Program.